AI WORKFLOWS · CALL CENTER · LIVE SIMULATION

A campaign moving through the system

Watch "Q3 Appointment Setting" — a 50-lead outbound campaign — travel the flow: launch → compliance gates → HERMES → dial → live outcomes reconciling back → the booked leads' lifecycle → KPIs. Press Play, or step through it.

Ready — press Play

Launch campaign

POST /CAMPAIGNS · CSV UPLOAD

Q3 Appointment Setting

DNC + TCPA gate

COMPLIANCE · FAIL-CLOSED

HERMES ROUTES THE CAMPAIGN

Appointment Setting

OUTBOUND WORKFLOW · THE CALL BRAIN

reach → offer real slots → book

Dial leads

RETELL BATCH DIALER · OWNS PACING

NEW

Reconcile

call_ended → lead status → counters

NEW

Booked-lead lifecycle

confirm → 24h → on-the-way → CSAT

NEW

Call logs → KPIs

GET /dashboard/call-center

CAMPAIGN COUNTERS

0

leads loaded

0

DNC / window blocked

0

dialed

0

appointments booked

0

voicemail / no-answer

—

avg CSAT

EVENT LOG

EVENTS APPEAR AS THE RUN PROGRESSES